Are these pieces truly handmade, or just handmade-style?

Every art and decor piece on Tooffi comes from independent Indian makers who produce by hand in small quantities. There is no factory production. Natural variation in colour, texture, and finish is part of what makes each piece unique — and is noted in product descriptions where applicable.

What occasions are art and decor gifts best suited for?

Housewarming gifts are the most natural fit — a beautiful handmade piece for a new home is almost always the right choice. Beyond that, art and decor gifts work well for weddings, anniversaries, milestone birthdays, and corporate gifts for clients or senior colleagues who would appreciate something genuinely distinctive.

Can I return a piece if it doesn't look exactly like the photograph?

Because each piece is handmade, minor variations in colour, texture, or pattern are natural and expected — these are features, not defects. However, if your item arrives damaged or significantly different from what was described, please contact Tooffi and we will resolve it.

Do you offer gift wrapping for decor items?

Most of our art and decor makers ship in packaging appropriate to the piece. For fragile or high-value items, packaging is typically robust. If you need gift-ready presentation, mention it in your order notes and we will do our best to accommodate.

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